Public Privacy Notice

Last updated: 1 September 2025

Noustrix Group (“Noustrix,” “we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you visit our website, use our services, or interact with us.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data:

a. Information You Provide Directly

• Name, email address, phone number, or other contact details.
  
  
• Company or billing information if you engage our services.
  
  
• Any other information you voluntarily share with us.
  
  

b. Information Collected Automatically

• IP address, browser type, device information, and operating system.
  
  
• Pages you visit, time spent on our site, and analytics data.
  
  
• Cookies and similar technologies.
  
  

c. Client and Business Data

As part of our AI, content moderation, and outsourcing services, we may process data on behalf of our clients. In such cases, Noustrix acts as a data processor and handles data only in line with clients’ instructions and applicable laws, including the Singapore PDPA.

 

2. How We Use Your Information

We collect, use, and/or disclose personal data for the following purposes, as permitted under the Singapore PDPA and other applicable laws:

• To provide and improve our services.
  
  
• To communicate with you regarding inquiries, projects, or opportunities.
  
  
• To ensure security, compliance, and proper functioning of systems.
  
  
• To analyze website performance and user experience.
  
  
• To comply with legal, regulatory, or contractual obligations.
  
  

3. Consent

By providing your personal data to us, you consent to its collection, use, and disclosure in accordance with this Privacy Policy. You may withdraw your consent at any time by contacting us (see Section 11). Please note that withdrawal of consent may affect our ability to provide services to you.

 

4. Sharing of Information

We do not sell or rent personal data. We may disclose information only in the following circumstances:

• With service providers and partners assisting in business operations.
  
  
• With clients when acting as a data processor.
  
  
• For legal purposes, if required by applicable laws, regulations, or government authorities.
  
  
• During business transfers, such as mergers or acquisitions.
  
  

5. Data Security

We take reasonable security measures to protect personal data against unauthorized access, collection, use, disclosure, loss, modification, or disposal, in accordance with the Singapore PDPA and other applicable data protection regulations.

 

6. International Transfers of Data

As a company with regional and global operations, your personal data may be transferred outside Singapore. Where such transfers occur, we will ensure compliance with the PDPA’s transfer requirements, including ensuring that the recipient provides a standard of protection comparable to the PDPA.

 

7. Your Rights

Subject to applicable laws, you may request to:

• Access, correct, or update your personal data.
  
  
• Withdraw consent to use or disclose your data.
  
  
• Request deletion, restriction, or portability of your data (where applicable).
  
  

To exercise your rights, please contact us (see Section 11).

 

8. Data Retention

We retain personal data only for as long as it is necessary to fulfill the purposes stated in this policy, or as required under applicable laws and regulations.

 

9. Data Breach Notification 

In line with Singapore PDPA requirements, if a data breach occurs that is likely to result in significant harm to individuals, we will notify the affected individuals and the Personal Data Protection Commission (PDPC) of Singapore as required by law.

 

10. Cookies and Tracking

We use cookies and similar technologies to improve user experience and analyze site traffic. You may disable cookies through your browser settings, though this may affect certain site features.

 

11. Contact Us

If you have questions, requests, or complaints about our privacy practices, please contact us at:

Noustrix Group

Email: [email protected]

Phone: +66 2 026 8790

Address: 36 Robinson Road, #20-01 City House, Singapore.

 

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or business operations. Updates will be posted on this page with a revised “Last updated” date.